Returns & Exchanges

At European Deli, we take pride in the quality of our gourmet imports; however, due to the perishable nature of food items, returns are handled with strict adherence to safety standards. If your order arrived damaged or incorrect, please notify our customer support team within 48 hours of delivery to initiate a resolution.

Return Process

• 1.
  Contact Support

  Email our support team with your order number and clear photographs of the product and packaging if there is damage or an error.

• 2.
  Wait for Approval

  Our quality control team will review your request within 24 business hours to determine if the item is eligible for a refund or replacement based on food safety guidelines.

• 3.
  Package Your Item

  If a return is required for non-perishable dry goods, securely pack the unopened item in its original European Deli shipping box.

• 4.
  Receive Refund or Credit

  Once your claim is processed, we will issue a refund to your original payment method or provide a store credit for future gourmet purchases.